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Mesasges Communicating with Your Customers When your customers register for anwhether over the Internet or through a customer service representative CSRyou can configure your system to automatically send them messages during and after registration. Introductory messages might include: Information about your plans. Introductoory customer's connection settings, such as a new server address and mail server address. A list of phone s for dialup connections. There are two ways you can send messages to your customers during online registration. You can use both methods: You can display a message in a Web during Web registration.

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Sending Welcome Messages to Customers If you want your customers to receive a welcome message after they register, you need to enable the message. See "Sending to Customers Automatically".

Enabling the Welcome Message You must enable the welcome message so that your customers can receive it after they register. Save and close the file.

Popular culture: an introductory text

The new value becomes effective immediately and applies messagws the next created. The CM does not need to be restarted Customizing the Welcome Message Text Use any text editor to modify the text of the welcome message.

Introductory text messages

If you do not run the Data Manager, disable the welcome message. Rename the default message file.

Introductory text messages

Remove write permission on the default message file. Each mobile telephone network that supports SMS has one or more messaging centers to handle and manage the short messages.

Introductory text messages

The SMS features confirmation of message delivery. This means that, unlike paging, users do not simply send a short message and trust and messahes that it gets delivered.

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Instead the sender of the introductoory message can receive a return message back notifying them whether the short message has been delivered or not. This is possible because whereas voice, data and fax calls take over a dedicated radio channel for the duration of the call, short messages travel over and above the radio channel using the aling path.

Introductory text messages

As such, users of SMS rarely, if ever, get a busy or engaged al as they can do during peak network usage times. Ways of sending multiple short messages are available.

Introductory text messages

SMS concatenation stringing several short messages together and SMS compression getting more than characters of information within a single short message have been defined and incorporated in the GSM SMS standards. The network operator needs to purchase its first generation SMS Center as part of the network commissioning plan.

Introductory text messages

Predictive nessages input algorithms ificantly reduce the of key strokes that need to be made to input a message. T9, from Tegic, anticipates which word the user is trying to generate. These predictive text algorithms support multiple languages.

The introduction of standardised protocols such as SIM Application Toolkit and the Wireless Application Protocol WAP contribute to an increase in messaging usage by providing a standard service development and deployment environment for application developers and business partners. These protocols also make it easier for users to reply to and otherwise access messaging services through custom menus on the phone.

Introductory text messages